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KMID : 1002520140080020073
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Korean Journal of Health Service Management
2014 Volume.8 No. 2 p.73 ~ p.87
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The Effects of Action Learning on Nurses’ Problem Solving, Communication, Emotional Creativity and Innovation Behavior
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Lee Sook-Ja
Jang Keum-Seong
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Abstract
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The purpose of this study was to investigate the effects of a Action Learning(AL) program in terms of problem solving, communication skills, emotional creativity and innovation behaviors. Design for this was a nonequivalent control group quasi-experimental study. The participants were C-hospital staff nurses in G city (Experimental group=29, Control group=30). The AL program was composed of fourteen sessions in eight weeks. Data were collected and the program was conducted from May. 26 to July. 18, 2008. Data were analyzed with χ²-test, Fisher’s exact test, t-test and ANCOVA, and utilized the SPSS win 20.0 program. There were significant increases in problem solving skills, communication skills and emotional creativity in the experimental group compared to the control group. Considering the above results, AL program has proven to be an effective educational program for improving the problem solving, communication skills and emotional creativity of nurses.
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KEYWORD
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Nurses, Action Learning, Problem Solving
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